DUPLICATE E-MAIL CONFIRMATION
VIA E-MAIL
RESERVATION FORM FAQ
RESERVATION MODIFICATIONS
RESERVATION CONFIRMATION
DEPOSITS
CANCELATIONS
ONCE
YOU HAVE MADE YOUR RESERVATION YOU WILL RECIEVE THE COMFIRMATION
ON A SECURE WEBPAGE. YOU CAN PRINT A COPY THIS PAGE FOR YOUR
RECORDS BY HITTING THE 'PRINT' BUTTON.
YOU WILL NOT AUTOMATICALLY RECIEVE A DUPLICATE COPY (by E-Mail)
OF YOUR RESERVATION UNLESS YOU EXPRESSLY REQUEST ONE IN THE
'COMMENTS' FIELD OF YOUR RESERVATION FORM.
| HOW
TO USE THE RESERVATIONS FORM: |
|
Fill out a separate reservation
form for each room type / combination of use. For more then
one room of the same type / combination of use please fill in
the number of rooms. Examples:
4 adults want 2 double bedrooms: Fill out one
form: double bedroom / 2 persons / 2 rooms.
4 persons want 1 apartment with 2 bedrooms:
Fill out: 'Apartment for 3-5 persons' / 4 persons / 1 apartment.
5 adults want a double and a triple: Fill out
2 different forms for each room type (with the comment for the
hotel that those 2 reservations.
Family of 5 adults and 1 child want 2 triple rooms:
Please fill out 2 diffent forms (with the comment, that both
reservations belong together): 1 for 3 adults + one for 2 adults
+ 1 child (see childrens discount).
For specific questions or in case of an incorrect price combination
please contact:
webmaster@lanzarote-tour.com
| RESERVATIONS
MODIFICATIONS |
|
IF YOU NEED TO MODIFY
A RESERVATION WHICH HAS BEEN CONFIRMED, Contact please give
your full name, the hotel name and your CHECK-IN date: webmaster@lanzarote-tour.com
Phono: + 34 686 49 47 30 will make their best effort to MODIFY
the reservation and inform you of the results.
| WHEN
DO I PAY FOR MY RESERVATIONS? AND WHEN WILL THE MONEY BE
DEBITED FROM MY CARD? |
|
Unlike other booking
engines, the INTER-SAT HOTEL BOOKER DOES NOT REQUIRE TO
PAY YOUR ENTIRE STAY IN ADVANCE. Reservations before
the date of arrival, can either be paid in full, or can be guaranteed
by the payment of a confirmation deposit of 10-40% (depending
on the hotel). If you have paid the confirmation deposit,
the balance will be payable on arrival.
The time taken to process and charge your card varies from country
to country. It may take up to 5 days for this to show up on
your account.
| WHAT
ARE THE CANCELLATION POLICES? |
|
If you are obliged to
cancel more than 7 DAYS before your arrival date, all
payments will be refunded in full (except credit card banking
charges of 3-4% of your DEPOSIT).Cancellations received less
than 48 hours before arrival, or no shows, will not be refunded.
ALL CANCELLATIONS MUST BE RECEIVED IN WRITING, BY EMAIL.
Please send an EMAIL to: webmaster@lanzarote-tour.com Phono: + 34 686 494 730
In which you state the NAME on the reservation, as well as the
ARRIVAL DATE. Your cancellation will require written confirmation
from us either in the form of an e-mail.