ONCE
YOU HAVE MADE YOUR RESERVATION YOU WILL RECIEVE THE COMFIRMATION
ON A SECURE WEBPAGE. YOU CAN PRINT A COPY THIS PAGE FOR YOUR RECORDS
BY HITTING THE 'PRINT' BUTTON.
YOU WILL NOT AUTOMATICALLY RECIEVE A DUPLICATE COPY (by E-Mail)
OF YOUR RESERVATION UNLESS YOU EXPRESSLY REQUEST ONE IN THE 'COMMENTS'
FIELD OF YOUR RESERVATION FORM.
HOW
TO USE THE RESERVATIONS FORM:
Fill out a separate
reservation form for each room type / combination of use. For more
then one room of the same type / combination of use please fill
in the number of rooms. Examples:
4 adults want 2 double bedrooms: Fill out one form:
double bedroom / 2 persons / 2 rooms.
4 persons want 1 apartment with 2 bedrooms: Fill
out: 'Apartment for 3-5 persons' / 4 persons / 1 apartment.
5 adults want a double and a triple: Fill out 2
different forms for each room type (with the comment for the hotel
that those 2 reservations.
Family of 5 adults and 1 child want 2 triple rooms:
Please fill out 2 diffent forms (with the comment, that both reservations
belong together): 1 for 3 adults + one for 2 adults + 1 child (see
childrens discount).
For specific questions or in case of an incorrect price combination
please contact: webmaster@lanzarote-tour.com
RESERVATIONS
MODIFICATIONS
IF YOU NEED TO MODIFY
A RESERVATION WHICH HAS BEEN CONFIRMED, Contact please give your
full name, the hotel name and your CHECK-IN date: webmaster@lanzarote-tour.com
Phono: + 34 686 49 47 30 will make their best effort to MODIFY the
reservation and inform you of the results.
WHEN
DO I PAY FOR MY RESERVATIONS? AND WHEN WILL THE MONEY BE DEBITED
FROM MY CARD?
Unlike other booking
engines, the INTER-SAT HOTEL BOOKER DOES NOT REQUIRE TO PAY
YOUR ENTIRE STAY IN ADVANCE. Reservations before the date
of arrival, can either be paid in full, or can be guaranteed by
the payment of a confirmation deposit of 10-40% (depending on the
hotel). If you have paid the confirmation deposit, the balance
will be payable on arrival.
The time taken to process and charge your card varies from country
to country. It may take up to 5 days for this to show up on your
account.
WHAT
ARE THE CANCELLATION POLICES?
If you are obliged
to cancel more than 7 DAYS before your arrival date, all
payments will be refunded in full (except credit card banking charges
of 3-4% of your DEPOSIT).Cancellations received less than 48 hours
before arrival, or no shows, will not be refunded.
ALL CANCELLATIONS MUST BE RECEIVED IN WRITING, BY EMAIL. Please
send an EMAIL to: webmaster@lanzarote-tour.com Phono: + 34 686 494 730
In which you state the NAME on the reservation, as well as the ARRIVAL
DATE. Your cancellation will require written confirmation from us
either in the form of an e-mail.